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Genesis10 Cleveland Team Knows Northeast Ohio Talent Market

Genesis10 clients in Greater Cleveland call out the local team for its knowledge and understanding of the Northeast Ohio talent market.

Clients also appreciate the relationships they’ve built over the years with Genesis10’s Cleveland team:

The Cleveland team received a Net Promoter Score of 100% from its clients, significantly higher than the staffing industry average of 36%.

See Genesis10 Cleveland’s ratings.

best-of-staffing_2024-rgbCleveland’s NPS is a contributor to Genesis10’s overall score. (All Genesis10 locations contribute to its score.) Genesis10 received a 2024 Best of Staffing Client Award for providing a superior experience for clients. Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client Satisfaction. It is the second consecutive year that Genesis10 received a Best of Staffing Client Award.

Genesis10’s Cleveland office is located at 1 Cascade Plaza, Suite 1230, Akron, OH 44308, and has served Northeast Ohio since 2010. Nate Gram, Managing Director, manages the local team there.

Nate Gram“I am so proud of my team in Cleveland and all they’re able to accomplish for our clients,” says Gram. “Our NPS is awesome! But we are not resting on our laurels. My team, as always, is determined to be better than they were the day before. I am grateful to them and for the continued support of our clients. They’re awesome too!”

What clients like best about working with Genesis10:

  • “Very committed to finding solutions for our needs, maintaining good rapport with us.”
  • “A terrific partner in identifying candidates and navigating through our processes to deliver results.”
  • “Nate is a solid and good partner.”
  • “Our rep understands the environment of retail in Northeast Ohio.”

Could Genesis10 do anything different to add value for their clients in Cleveland?

  • “I think things are going well as is. I don't often need to supplement my team, so the occasional reach-outs by Megan help just keep us in sync with needs and expectations.”

Other clients have this to say about Genesis10’s Cleveland team:

  • “Very committed to finding solutions for our needs, and maintaining good rapport with us.”
  • “Quick turnaround on needed extension contracts and new SOWs and continued flexibility in acting on my ever-changing PM needs and timelines.”
  • “Worked hard to recruit for a niche position we were looking to hire (even taking time away from her PTO).”

Learn more about Genesis10’s Cleveland team.

How employees in Cleveland rate Genesis10:

Genesis10 in Cleveland received a Net Promoter® Score of 66.7.%, which exceeds the 50% global NPS standard for an "excellent" employee experience rating.

best-of-staffing_employee_2024-rgbCleveland contributes to Genesis10’s employee score with Genesis10 receiving a Best of Staffing Employee Award for providing a superior experience for employees, for the second consecutive year. Fewer than 1% earn Best of Staffing for Employee Satisfaction.

What Genesis10 employees in Cleveland say:

  • “Provides superior mentorship and guidance.”
  • “Team and culture!”
  • “Everyone is very welcoming and helpful!”

Genesis10 has also received accolades from the Greater Cleveland Partnership which presented the Cleveland team with its Best Tech Services Company Award. The award recognizes outstanding achievement for firms providing IT related services and/or products.

And, each year since 2021, Genesis10 has scored a Top 10 spot on the Crain’s Cleveland Business IT Services Firms list.