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Genesis10 Charlotte Team Scores 100% with Clients

Genesis10’s team in Charlotte is collaborative, supportive of one another and pulls out all the stops for their clients. The result?

A Net Promoter Score of 100% from clients, significantly higher than the staffing industry average of 36%.

See Genesis10 Charlotte’s ratings.

Charlotte’s NPS contributes to Genesis10’s overall score.

best-of-staffing_2024-rgbGenesis10 received a Best of Staffing Client award for providing a superior experience for clients. Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client Satisfaction.

Genesis10’s Charlotte office is located at 12 S. Tryon St., Suite 650, Charlotte, NC 28281. James Wilton, Charlotte Branch Manager, manages the local team there. Genesis10 also has two delivery centers in Charlotte. 

James Wilton's headshot“Exceeding expectations is how our team in Charlotte approaches everything they do for our clients, consultants and one another,” Wilton says. “They certainly embody the collaborative work ethic that runs through Genesis10. I am grateful for them and all they do.”

Genesis10 Charlotte Team Engaged

The team’s client-first focus would not be possible if they didn’t all pull together to get the job done.

Employee engagement can make or break a company’s bottom line. Gallup finds that businesses with engaged workers see higher profits and significantly less turnover and absenteeism than businesses with unhappy workers, among other benefits. In fact, Gallup reports, employee disengagement costs the world $8.8 trillion in lost productivity, equal to 9% of global GDP.

Charlotte earned an employee NPS of 76.5%, exceeding the 50% global NPS standard for an "excellent" employee experience rating.


Genesis10 received a Best of Staffing Employee award for providing superior experience for employees. Fewer than 1% earn Best of Staffing for Employee Satisfaction. It’s the second consecutive year that Genesis10 wins both client and employee awards.

What Genesis10’s Charlotte team says about their colleagues:

  • “Angela cares so much it’s motivating. She’s always available to jump on a call when needed."
  • “We have an amazing team of high performers supportive of each other.”
  • “Excellent work culture.”
  • "Lane is an amazing leader. She works with us and makes sure we have everything we need to accomplish our goals and that we are acknowledged for our work.”

Learn more about Genesis10’s Charlotte team.

Last fall, the Charlotte Observer recognized Genesis10 as a Top Workplace, and the Charlotte Business Journal named Genesis10 to its 2023 Largest Charlotte-area Temporary Staffing Companies list.