Test prudential case study

Client Overview

A multinational food and beverage company with an eight-campus enterprise training organization employing both in-house and externally contracted instructional design professionals.

The company’s existing relationship with a leading consulting firm was not meeting expectations. A rigid offshore production model resulted in delays, limited creativity, and misaligned pricing. Leaders needed a flexible partner who could deliver quality content faster and more cost-effectively.

Challenge

• Rigid and inflexible offshore production model
• Lengthened production times slowed delivery
• Lack of creativity in tools and solutions
• Pricing model not aligned with client expectations
  
  

Genesis10 Solution

Pilot Program

Genesis10 launched a 90-day pilot program and delivered three traditional e-learning courses for one of the client’s internal universities.

Delivery Approach

• Used Genesis10’s Instructional Design model and a team of G10 Associates
• Operated remotely from a Genesis10 Delivery Center for flexibility and scalability
  
  

Value Adds

• Delivered creative and effective training modules on time and on budget
• Ensured all modules were mobile- and tablet-accessible at no incremental cost
  
  

Results

• Pilot program exceeded client expectations within 90 days
• Courses delivered faster and more cost-effectively than incumbent vendor
• Relationship evolved into a long-term, multi-year contract
• Scope expanded to three additional campus universities
• Recognized with a Brandon Hall Group Excellence in Learning Award for Best Custom Content
  
  

Impact

Genesis10 delivered more than instructional content. We helped the client reimagine its enterprise learning model with flexible, scalable solutions that improved speed, quality, and cost-effectiveness. The partnership continues to grow, fueling innovation in learning across the organization.