Depending on where in the country you live and work, it has been about three months since we transitioned the workforce from the office to a work-from-home or remote work model in response to the pandemic. Some of us were successful. Others not so much.

Now, with the benefit of hindsight, we ask: What would you do differently post-COVID-19?

The question is important because many public health experts anticipate that a surge of new cases of the novel coronavirus will hit the U.S. at the end of the summer or early fall, and we need to be ready to perhaps do it all over again.

In a four-question poll conducted by Genesis10 at the end of March to 7,235 IT Executives across the United States, the Executives shared their biggest workforce readiness challenges, their stage of planning, how they would restructure their service delivery model and their top priorities.  Consistently, we heard that digitization is the top priority. 

In speaking with some of the IT Executives, COVID-19 created the business justification to accelerate infrastructure modernization initiatives in order to address the vulnerabilities experienced when the pandemic hit as well as to elevate the organization’s business continuity plan and enterprise resiliency.  Another key area of focus is on automation to help take cost out over time and to improve productivity. 

Earlier this week, Genesis10 continued the dialogue with IT executives in the Austin Area during a virtual event, Leaders Helping Leaders. While the Executives echoed the results of the poll, they raised another question – How will the future of work change the technology and talent strategy?  Stay tuned as we delve into this topic in an upcoming blog.