News Center | Genesis10

Genesis10 Wins 2023 Best of Staffing Awards for Service Excellence

Written by Harley Lippman | Feb 7, 2023 4:50:40 PM

Genesis10 has received a Best of Staffing Client and a Best of Staffing Employee Award for providing a superior experience for clients and employees. Fewer than 2% of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation for Client Satisfaction. Fewer than 1% earn Best of Staffing for Employee Satisfaction.

The recognitions are based entirely on ratings provided by clients and employees.

Dev10, Genesis10’s tech talent arm, also won a 2023 Best of Staffing Award for Client Satisfaction. Dev10 did not participate in the employee award.

How clients rate Genesis10:

Genesis10 received satisfaction scores of 9 or 10 out of 10 from 95.3% of clients, significantly higher than the industry average of 46%.


Genesis10 received a Net Promoter® Score of 95.3% from clients, significantly higher than the industry average of 31% in 2022.

What Genesis10 clients are saying:

Nearly 25% of clients rated Genesis10, providing a comprehensive view into the high quality service provided.

How employees rate Genesis10:

Genesis10 received satisfaction scores of 9 or 10 out of 10 from 77.1% of internal employees.

Genesis10 received a Net Promoter® Score of 74.3%, which exceeds the 50% global NPS standard for an "excellent" employee experience rating.

What Genesis10 employees are saying:

More than half of internal employees rated Genesis10, providing a comprehensive view into the high quality experience provided.

View more client and employee testimonials on Genesis10's Profile Page.

“On behalf of Genesis10 CEO Harley Lippman and the leadership team, we are excited to receive two Best of Staffing Awards, one for Clients and one for Employees,” said Glenn Klein, President and CFO at Genesis10. “We couldn’t be more proud of our account managers for providing our clients with such excellent service that Genesis10 received an NPS of 95.3%, a score significantly higher than our competitors, the first year we participate in the program. We appreciate the dedication of our team and the continued support of our clients.”

Eric Gregg, CEO of ClearlyRated which administers the Best of Staffing program said: “The 2023 Best of Staffing winners demonstrate a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders. It is truly an honor to recognize and celebrate their achievements.”

Genesis10 is named consistently year after year by Staffing Industry Analysts to its list of the Largest U.S. IT Staffing Firms. Business Insider has recognized Genesis10 as a Best Company for Career Growth and CEO Harley Lippman as a Best CEO for Diversity and a Best CEO for Women. Genesis10 locations in Minnesota, Dallas, Charlotte and Milwaukee are Top Workplace award recipients.

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality.