Gerard started The Art of Service in 2000 which is a management consultant firm that helps C-level suite executives and their advisors identify their blind spots through books, self-assessment guides, and consultations. Working on key strategic issues day-to-day at The Art of Service, Gerard's focus is broad strategy, innovation, and key initiatives. 

Ivanka specializes in creating organizations that manage their business process maturity improvement in a sustainable and customer-driven manner. With 20+ years of management consultancy experience and an education degree, she has been instrumental in many organizational change management projects in The Netherlands, USA, Canada, New Zealand, and Australia for both government agencies and enterprises. services. 

Jon is a tenured IT leader with a solid background both in the management and architecture of Information technology projects. Since his service in the US Air Force, first as a loadmaster and eventually as a weather data specialist, Jon has worked extensively in financial services, healthcare, retail, and government services. 

Mitch has more than 30 years of experience with Enterprise Software, Mitch helps clients address a range of issues, including Enterprise Strategy, Digital Transformation, Systems Integration, and Operations Improvement. His clients have included Fortune 500 organizations across many industries, including financial services, pharmaceutical, healthcare, manufacturing, telecommunications, utilities, media and retail.